
This is
an introductory qualification
ideal for candidates in Scotland wanting to gain basic knowledge in
the key areas related to residential letting and property
management, primarily suitable for those who wish to enter the
profession and have no previous experience and do not hold a
qualification of a higher standard within this
sector.
What will be
covered?
Examination questions are based on the
Qualification Specification so please refer to this document when
studying:
Download Qualification
Specification
This document outlines what you will need to know and understand
for each unit and what you will be assessed on. Ensure you cover
all learning outcomes to fully prepare for examinations.
Unit 1: Health and Safety, Security and General Law
(SCOM1)
Understand the general concepts of law relevant to a property
professional. It deals with the historical development of the law
as well as current concepts, relevant statute and common law.
Unit 2: Customer Service within the Property
Sector (CSPS1)
Understand the importance of customer relations in a business
environment and the general principles of customer service, in the
context of work done in the property sector. You will look at the
importance of record keeping, particularly when dealing with
complaints and dispute resolution.
Unit 3: Introduction to Residential Property Letting
Practice (SIRPLP)
Learn about the type of occupation rights offered to
occupiers/tenants and factors that affect the rents that can be
charged. This unit covers the relationship between agent and
landlord, occupier and/or tenant; the statutory checks that must be
made relating to a property and the protection that must be
offered.
Unit 4: Introduction to Residential Property Management
Practice (SIRPMP)
This unit covers the obligations an agent takes on when
undertaking the management of a property; including maintenance
& repair obligations, processes/procedures to fulfil said
obligations, the reneawl and ending of an occupancy/tenancy
agreement and methods of dispute resolution.
Click here to
view common units between qualifications.
How long will it take?
Up to 12-18 months to complete, requiring approximately 90 hours
of qualification study time in total.
You have 3 years from your date of registration
to achieve all of the required units to complete the qualification.
If you fail to pass all units within this 3 year timescale, you
will need to re-register, but you will be able to carry over
results of any previously achieved units which are still available
for assessment at the time of re-registration.
How will I be assessed?
Each of the 4 units are assessed by
a multiple-choice examination which is
taken on a computer at a UK Pearson Vue test centre.
Unit 1 consists of 20 multiple-choice questions which must be
answered within 30 minutes and a pass mark of 70% must be achieved
(this equates to 14 out of 20 questions answered correctly).
Units 2, 3 and 4 consists of 15 multiple-choice questions
which must be answered within 30 minutes and a pass mark of 73%
must be achieved (this equates to 11 out of 15 questions answered
correctly).
What will I get?
This qualification is also recognised by ARLA
Propertymark for their membership.
HOW TO BEGIN
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1
Read the Qualification
Specification
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2
Enrol and register for
your qualification and pay the £50 registration fee
(only enrol if you are a
new candidate)
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3
Study towards your
qualification
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4
Book exams online or call Pearson Vue's booking
line on 0161 8557 537
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Methods of
study
We know how important it is for study
to fit into your busy life. Propertymark Qualifications are
distance learning based, so you decide how to prepare for the
exam. It's great because you can choose when and how you study.

Sample questions
These documents help show the type and level of difficulty of
questions, similar to those that you will be asked during your
examinations:
Workbooks and study materials
Learn in a way that suits you. With a wide range of
online, interactive and printed resources from experts, there are
learning packages available that support the study of
Propertymark Qualifications perfectly.
Are you thinking of becoming a member?
Propertymark members receive a £100
discount on training options and learning packages. If you want to
become a member, talk about membership options with the team
by
clicking here. Propertymark Qualifications have worked with
colleagues at Propertymark to ensure that learners can access
resources to support their study whether that's by attending a
Propertymark training course or by becoming a member of a
Propertymark professional body. While training courses can be
attended whether you're a Propertymark member or not, membership
allows you to book courses at a discounted rate and gives you
access to exclusive member resources.
Recognised Centres and Apprenticeship
providers
Private training providers deliver learning programmes and the
Propertymark Qualifications exams directly to their learners and
apprentices. Each organisation who become a Recognised Centre meets
stringent recognition criteria by Propertymark Qualifications and
are subject to ongoing quality assurance.
A number of centres operate nationwide and are happy to take on
individual learners and customers, although they may charge fees
for these services in addition to those for your Propertymark
Qualifications exams. Find a recognised centre.
Examinations

Examinations are held at UK Pearson Vue test centres and
there are roughly 140 test centres across the country.
How much do they cost?
- £50 - when booking
individually
- £80 - when booking two units
together that will be taken back to back on the same
day by one candidate. Use promotional
code TA_TWO_EXAMS16 when booking
online.
- £100 - when booking three
units together that will be taken back to back
on the same day by one candidate. Use promotional
code TA_THREE_EXAMS16 when booking
online.
Visit our examinations page to learn more
about our examinations as well as viewing a helpful guide that will
give you tips on what you should do before your exam and what you
can expect to happen during and after your exam.
Results &
certification
You will be issued with a results slip from Pearson Vue
immediately after your examination. For failed examinations, the
bottom of the slip will include a scoresheet, highlighting areas in
which you have scored high/low in.
You will be issued with a passed letter once you have achieved
all necessary units of the qualification. This letter will be
posted to your registered postal address, typically the Monday
after you have passed your final examination.
A qualification certificate will be posted to your registered
postal address within three weeks of completing your final
examination. You do not need to apply for the certificate or pay a
further cost as the fee is included within the examination
fees.
Enrol for this Qualification