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When I achieve my qualification, am I automatically a member of a professional Membership Association such as ARLA Propertymark/NAEA Propertymark?

No. Candidates must apply for membership of the relevant membership association after achieving the relevant qualification.


Do I receive a letter confirming my achievement?

Yes, candidates receive a fully passed letter once they have passed all relevant units of the qualification.


Do I receive a certificate confirming my achievement?

Yes, a full certificate is automatically generated and dispatched within 3 weeks of achieving a qualification.  


Who does the certificate belong to?

Please be aware that the certificate is classed as a legal document and belongs to the candidate only.  The certificate does not belong to a candidate's place of work even if they have paid the qualification fees. 


How can I advertise my achievement?

Typically, candidates will display their certificate at their place of work. 
If candidates wish to state their qualification in email footers, website, business cards or other business stationery then they should email us (qualifications@propertymark.co.uk) for the correct wording to use.

Achieving a qualification does not permit candidates to use the Propertymark or Propertymark Qualifications logo or use letters after their name.  Candidates must successfully apply for membership of the appropriate Membership Association on completing their qualification before being eligible for any of the member benefits.


I’ve lost my certificate, how can I obtain a replacement?

There is a Replacement Certificate Request Form on the 'Policies & Prices' tab to complete and send back to us.  We will then invoice for payment and once payment has been received, we will issue the replacement certificate.  Candidates must allow 28 days for this application to be processed. 


My certificate is wrong, how do I rectify this?

Candidates must email us (qualifications@propertymark.co.uk) immediately with the incorrect information and a scanned copy of the incorrect certificate so that we can assist further.


...the benefits to gaining the qualification are endless.
~ Tania Marshall - Lettings Candidate of the Year Finalist

 ...just having the qualification makes me feel even more confident in my role.
~ Elizabeth Anderson

The relationship between a landlord and their agent should be a long one, built on trust and confidence, and what better way to assure your landlord than having proof of your knowledge with a professional qualification.
~ Sara Hawkins

Having these qualifications really helps you prepare for the property industry, as you learn relevant information that will aid you in a property related job.
~ Nina Chambers

By undertaking a qualification with Propertymark Qualifications, it not only helps in giving property experts the knowledge they need to do a better job but it also gives us something just as valuable...credibility. 
~ Andrew Everett

It provides you with a personal sense of achievement in addition to the knowledge and skills necessary to confidently carry out your role to the highest standard.
~ Heather Fraser, Rising Star 2019

Studying for this qualification will help separate you from other agents whilst also increasing your confidence when interacting with customers. 
~ Sean Rawson, Sales Candidate of the Year 2019

Being properly qualified gives you the confidence to offer a professional and compliant service. Go for it!
~ Melfyn Williams, Employer Champion of the Year 2019